Shipping throughout Russia and to other countries

Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Condalab products

The group "New Technologies" offers for review the products of the plant Condalab: dehydrated, chromogenic and microbiological nutrient media, dyes, additives in lyophilized vials and vials with sterile solutions, ready-to-use carriers, discs with antibiotics for antimicrobial sensitivity testing, quantitative PCR kits for pathogen detection, agars and agaroses, peptones and extracts
  • Dehydrated nutrient media Condalab
    Dehydrated nutrient media
    1252, 1391, 1211, 1155, etc.
  • Chromogenic nutrient media Condalab
    Chromogenic nutrient media
    2207, 2080, 1446, 1588, etc.
  • Dyes Condalab
    Dyes
    5059, 4614, 5005, 4647, etc.
  • Supplements Condalab
    Supplements
    6052, 6800, 6801, 5017, etc.
  • Ready-to-use media Condalab
    Ready-to-use media
    6703, 6708, 4018, 4685, etc.
  • Antimicrobial sensitivity testing Condalab
    Antimicrobial sensitivity testing
    7036, 7000, 7086, 7002, etc.
  • Microbiological nutrient media Condalab
    Microbiological nutrient media
    1167, 1507, 2093, 2113, etc.
  • Quantitative PCR kits for pathogen detection Condalab
    Quantitative PCR kits for pathogen detection
    6500, 6517, 6516, 6501, etc.
  • Agarose Condalab
    Agarose
    8045, 8024, 8010, 8017, etc.
  • Agars Condalab
    Agars
    1802, 1800, 1804, 1816, etc.
  • Peptones and extracts Condalab
    Peptones and extracts
    1604, 1704, 1710, 1616, etc.

NEW TECHNOLOGIES GROUP

For sales and support please contact
Send your question now: